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Total technical support

In order to be a successful airline your product has to be attractive, your equipment must be technically reliable, your operations should run smoothly and cost-effective. Summing up, a sophisticated engineering department or alternatively someone who has the capability to cope with the respective challenges is vital for you.
Through its shareholder Lufthansa, GOAL can provide you with a total technical support package.

Lufthansa Technik a subsidiary of Lufthansa thereby plays the role of service provider. Since the last 40 years the Lufthansa fleet and the fleet of more than 630 other customers have been serviced by Lufthansa Technik, thus valuable experiences could be made. For example every day more than 1.700 aircraft inspections are performed. In addition, Lufthansa has been the launching customer for a wide range of aircraft (e.g. Boeing B 747-400, Airbus A 340 or Canadair RJ). Thereby specific know-how could be accumulated and excellent contacts with all major manufactures could be established. More than 750 well-trained engineers could work on your technical problems on a world-wide basis via Lufthansa‘s own locations including those of its subsidiaries, affiliates and transnational alliances.

The following areas can be covered for all common aircraft types:

Aircraft Maintenance

As Lufthansa Technik applies aircaft-condition monitoring the condition of the most important aircraft systems can constantly be monitored. Therefore mostly before an impact on the customer’s flight operations might arise from a potential damage it can be repaired. Through the AOG desk and highly specialized Airline-Support Teams - reachable 24 hours a day - it will be assured that the required spare parts will be available shortly and worldwide and repairs can be performed on-site.

Engine Maintenance

The catalogue of services offered include every doable task relating to engine care. From engine condition monitoring, innovative repair procedures to Airline-Support Teams offering quick engine change, boroscope inspections, implementation of complex modifications and more. Every year more than 500 engines and more than 4.000 modules will be overhauled and repaired. Also leasing of spare engines is available.

Component Maintenance

As Lufthansa Technik is not only the world’s largest supplier of component services, but also independent of manufacturers, all respective services you are looking for can be offered. Lufthansa Technik as a certified development agency has a long track record of developing high-tech repair processes and techniques. Many of these have gone on to become standard procedures for the aircraft industry worldwide. All too often, worn or damaged components are scrapped when they could be repaired instead. 2200 Lufthansa people throughout the world will chose the most economical solution for you. As a function of your strategic orientation you can choose from a variety of packages, including everything from just-in-time delivery for your own components center to complete outsourcing of all logistics activities and component services.

Maintenance Management

Consulting on your aircraft selection and specification can be provided. In addition a customized maintenance schedule tailored to your operations can be developed.

Moreover the manufacturer’s service bulletins can be analyzed and often modified towards a more cost-effective and better suited solution. Lufthansa Technik´s engineers could come up with ways to perform even the most complicated retrofits (ADs and other modifications) more economically during a regularly scheduled downtime. An excellent documentation of all performed maintenance for a total technical support customer is obvious.

Spare Parts Pooling/Logistics

By using the option of Spare Part Pooling you will gain many benefits. First of all you increase the availability of materials, possible utilization rate and dispatch reliability. But secondly you also reduce the costs caused by your own material inventory. Approximately 250.000 spare parts based on Lufthansa’s quality standard can be forwarded swiftly to you during 24 hours during 365 days.

Others

Beside the above mentioned services further products such as cabin conversion, VIP services (e.g. conference room design), aircraft modifications and up-grades (e.g. cockpit conversion), high-tech repairs, airworthiness management, painting and more can be offered.

Summing up, Total Technical Support means:

• Customized support
• High utilization
• High reliability
• Transfer of extensive know-how to you
• Savings due to Lufthansa Technik‘s experience
• Minimal investment
• Greater freedom of action

Besides the total technical support package each of the above mentioned services are individually available.

Tell us what you need and let’s talk about solutions. GOAL will bring you together with the right people...